Key Facts

Key Facts about the Vehicle Benefits Group Breakdown Policy with the RAC:

- Payment is required for 12 months at the time of sign-up.  We are unable to accept monthly payments. 

- Your minimum commitment is 12 months at the upfront rate displayed before payment. 

- The agreement will be terminated on the expiry date unless you renew the cover in your user area before this date, or if your cover is set to auto-renew. 

- Your vehicle(s) stated within your registration are the only vehicle(s) covered by this service. Therefore, any authorised driver driving the registered vehicle will be covered.  The services will not be provided for non-registered vehicles or invalid registrations.

- Vehicle Benefits do not issue a membership number as the breakdown cover is vehicle-based. 

- Your RAC Vehicle Benefits Group Breakdown Policy will take effect from your "Policy Start Date" until your "Policy End Date".  Please note, depending on when your policy was purchased, your registration may not be recognised by the RAC for up to 2 working days after your policy start date.  In the instance of a breakdown, the RAC will always offer assistance or contact Vehicle Benefits for clarification.

- For full details on the terms and conditions relating to the Vehicle Benefits Group Breakdown Policy, please refer to the individual service specification.  In the event of a breakdown, please call RAC on the dedicated phone number in your welcome pack (0330 159 0953), along with your vehicle registration number.  

- Cancellation - Please note that there is a 14-day cooling off period from the date your policy was purchased, where you can cancel the policy upon your request entitling you to a refund, post this cooling off period no refunds will be accepted.

- You must immediately update details in your user area if your vehicle details change. If you need to contact the Vehicle Benefits team for assistance, please ring 03333 44 66 45 (1)

Click here to view information about compliance

(1) Vehicle Benefits Team calls are charged between 1p and 13p per minute, plus a 15p call set up fee from landlines.  Calls from mobiles are typically between 5p and 41p per minute.  Calls may be monitored and/or recorded. 
Vehicle Benefits Ltd is authorised and regulated by the Financial Conduct Authority FRN: 930648